Privacy policy
This Privacy Policy describes how 5INS (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website (the “Site”). By using our Site, you agree to the collection and use of information in accordance with this policy.
1. INFORMATION WE COLLECT
When you visit our Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we collect information about the web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
We also collect personal information that you provide to us when you make a purchase or attempt to make a purchase. This includes:
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Name
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Billing and shipping address
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Payment information (including credit card numbers, PayPal, or other payment methods)
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Email address
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Phone number
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
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Process and fulfill your orders, including payment, shipping, and confirmation emails
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Communicate with you regarding your orders or inquiries
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Screen for potential fraud or security risks
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Improve and optimize our website and customer experience
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Send updates, promotional offers, or other marketing materials (only if you opt in)
3. SHARING YOUR INFORMATION
We share your personal information with Shopify to power our online store. You can read more about how Shopify uses your information here: https://www.shopify.com/legal/privacy.
We may also share your information to comply with applicable laws, respond to lawful requests, or protect our rights.
We do not sell, rent, or trade your personal data to third parties.
4. COOKIES
Our Site uses cookies to help us improve your browsing experience and to track activity. Cookies are small files stored on your device that help us remember your preferences. You can disable cookies through your browser settings, but some parts of the Site may not function properly without them.
5. DATA RETENTION
We retain your order information for our records unless and until you ask us to delete it. If you would like your personal data removed, please contact us at 5inshelp@gmail.com.
6. YOUR RIGHTS
Depending on your location, you may have rights regarding your personal data, including:
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The right to access or request a copy of your data
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The right to correct or delete your information
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The right to withdraw consent for marketing communications
To exercise any of these rights, contact us at 5inshelp@gmail.com.
7. SECURITY
We take reasonable precautions to protect your personal information and ensure it is not lost, misused, accessed, disclosed, altered, or destroyed. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
8. EMAILS AND COMMUNICATION
By providing your contact information, you consent to receive transactional or promotional emails from 5INS. You can unsubscribe from marketing emails at any time by clicking “unsubscribe” at the bottom of any message or contacting us directly.
9. SMS & MOBILE MESSAGING TERMS
By opting into mobile messages, you agree to receive text notifications (including order updates and promotional messages) from 5INS. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying “STOP.”
For more details, review our Messaging Terms: https://terms.pscr.pt/legal/shop/5ins/terms_of_service. and our Messaging Privacy Policy: https://terms.pscr.pt/legal/shop/5ins/privacy_policy.
10. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the Site. We encourage you to review this page periodically to stay informed.
11. CONTACT US
For more information about our privacy practices, questions, or complaints, please contact us by email at 5inshelp@gmail.com or DM us on Instagram @diea5inner.